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◆ White Glove Available
White Glove Delivery
The item will be placed into your home, unpacked, and assembled if needed, with packaging removal.
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◆ Free Shipping on Accessories for $495+ orders
Combine multiple accessory items in your order totaling over $495 to unlock Free US Shipping
Dimensions in inches: 11" x 11"
Material: 100% Organic Cotton
Country of Origin: Designed in the Antipodes, Produced in Portugal
Note: 500gsm for softness, absorbency and quick dry time
- Before using any BAINA products, we recommend washing your towels through one cycle.
- Wash towels through a cold or low temperature cycle (40 degrees).
- Use natural detergent to protect the integrity of the towel and avoid using softeners or oxidising/chlorine based bleaching agents.
- While softeners can create a soft feeling initially, over time they leave behind deposit that build up on the cotton’s surface, creating a barrier that affects a towel’s absorption.
- Always wash light and dark colours separately to prevent colour transfer.
- Line dry in shade. For optimal softness we recommend a tumble dry on low heat. Do not dry clean.
- To sustain an absorbent pile on your BAINA towel we recommend using a dryer* for a portion of the drying process as this will agitate the terry cloth, circulating air and loosening the pile. Towels quickly coarsen when solely line dried, particularly indoors where there is little air circulation.
*We understand many would prefer to avoid the use of dryers, this is only a suggestion if one's preference is to maintain optimal softness.
- If a loop gets caught and snags, avoid pulling the thread as this may cause further damage. We recommend cutting the tread at the base of the towel.
- We advise caution when using any cosmetics or skincare as some products contain chemicals that may cause discolouration.
- Try to treat any stains as soon as possible, and treat before laundering.
We deliver within the continental United States & Canada. Please request a quotation for Alaska and Hawaii.
Ground Shipping
-Most in-stock items will ship via UPS Ground within 3–5 business days unless otherwise stated on the product page, please refer to the individual product pages for specific processing/lead times.
Please find the full Shipping & Delivery policy with Shipping cost breakdown from our FAQ page and more detail on our Returns & Exchanges page.
Delivery Options
We strongly recommend adding White glove delivery at checkout for large furniture items such as Sideboards, Cabinets, Dining tables, etc. These oversized items ship by freight carrier and are usually palletized to avoid shipping damages.
For such oversized items, if you live in an apartment building or have other entry access challenges, we strongly suggest upgrading to White Glove Delivery
Your order might ship via pallet with a third-party freight company to ensure its safe arrival. Standard shipping includes delivery to your doorstep.
Read full information about Oversized shipments here
Should you discover a manufacturer defect or damage upon delivery, please notify us immediately by email support@foromshop.com or at (844)-757-1224.
Returns
-Satisfaction Guarantee: If you're not completely satisfied, we offer an exchange or return on all our products excluding made-to-order and final sale pieces within 30 days of delivery.
-Restocking fee:
-Shipping Fee: Original shipping is not refundable. Return shipping costs will be deducted from your refund.
-Exchange/Store Credit: Restocking fees are waived for exchanges or store credit.
-Return Process: Contact us at returns@foromshop.com so our team can provide the authorized return label.
Once an order has been processed, our return policy applies.
All returns must be returned in its original condition and packaging.
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